BlockFi Login — Quick Sign-in, Troubleshooting & Recovery

How to sign in to BlockFi

To sign in to your BlockFi account:

1. Open your browser and go to https://blockfi.com.
2. Click Log In (top-right). Enter the email address associated with your account and your password.
3. If enabled, complete two-factor authentication (2FA) using your authenticator app or the SMS code you receive.
4. After successful verification you’ll be directed to your dashboard.

Tip: Use a password manager to store your BlockFi credentials securely and avoid reusing passwords.

Troubleshooting common login issues

If you can’t log in, try the following checks in order:

• Incorrect password: Use the "Forgot password" link to reset your password. Check spam/junk for the reset email.
• Wrong email address: Confirm you’re using the email tied to BlockFi; check alternate addresses you may have used.
• 2FA problems: If your authenticator app shows the wrong code, make sure the device clock is synced. If you lost access to your 2FA device, proceed with account recovery (see below).
• Browser issues: Clear cache and cookies or try an incognito/private window. Disable browser extensions that might block scripts (ad-blockers, script blockers).
• Service outage: Check BlockFi’s status page or official social channels for maintenance or system incidents.

Account recovery & 2FA reset

If you cannot access your account because of a lost password or 2FA, follow these steps:

1. Use the Forgot password option from the login page to reset your password via email.
2. If you’ve lost your 2FA device, locate any backup codes you saved when enabling 2FA.
3. If there are no backup codes, contact BlockFi support through the official help center and provide requested identity verification (ID, selfie, recent transaction history) to prove ownership. Never share your password or full 2FA codes publicly.

Keep in mind recovery times vary — support may require several business days depending on verification needs.

Security best practices

• Enable 2FA using an authenticator app (e.g., Google Authenticator, Authy) instead of SMS when possible.
• Use a strong, unique password and a reputable password manager.
• Enable device alerts and check account activity regularly for unknown logins.
• Never share recovery codes, passwords, or screenshots of your account with anyone.

Need more help?

If you continue to have trouble signing in, visit BlockFi's official support or help center from the BlockFi homepage. When contacting support, include non-sensitive details like the email on file and the issue you’re experiencing (do not include passwords or 2FA codes).